How we understand audits

Our customers and their clients can rely on the fact that we always audit impartially, independently, and appropriately. That is why we are accredited and subject ourselves to regular reviews on a global scale by national and international accreditation bodies and system providers . Since our foundation, we have steadily expanded our experience in auditing and certification.

Characteristic for all types of our audits is that an unbiased person takes a critical look at systems and processes or at product requirements. In the case of nonconformities to requirements, these are documented in reports and presentations. In the case of certification audits, these documents must be reviewed according to the double verification principle before a certification decision can be made.

However, a good audit may include much more than just a statement of conformity. For example, it may assess whether the system and/or your processes are understood, behave robustly when changes are made, and to what extent what is in place is suitable for achieving the planned objectives. This is how our audits provide management with assurance about the effectiveness of leadership and change processes.

Our auditors

Audits by INTERCER are a highly individualized exchange in which the auditor contributes their personality, high level of professional competence and unlimited integrity. A INTERCER audit is a dialogue between equal partners, in a working atmosphere that reduces fears and enables openness. We are neither judge nor jury, nor schoolmasters or inspectors.

Our intent is to share our findings with your organization in a way that is fair and appropriate for all partners. We want to understand why your organization chose this particular path to implementation and no other. It is especially important to us that you can understand and benefit from the feedback provided by our auditors and experts.

Our values

Success

Like our customers, we strive for success.

Respect

We are always respectful in our dealings with others.

Customer focus

The needs of our customers are paramount - we help create value for our customers.

Employee orientation

Our employees and our auditors are instrumental to the success of our organization.

Mutual trust

Mutual trust strengthens cooperation. Together, we achieve our goals.

Responsibility

We accept responsibility for our results and our actions.

Integrity and credibility

Our independence, competence, and objectivity ensure our integrity and credibility.

Reliability

We keep what we promise!

WHO WE ARE SERVICES TECHNICAL INSPECTION

INTERCER NORTH AMERICA is a renowned independent provider of audits, inspection and testing services.

International trade is a mainstay for most businesses and in many cases, this involves long distance contractual agreements. In order to avoid dispute and mitigate risk, traders often demand for a third party inspection to perform a quantitative and qualitative check over their consignments.

Our Commercial Inspections services are a proven solution for buyers, sellers, and manufacturers to gain smooth market access and trade with confidence. The services are often conducted in connection with a Letter of Credit (LOC) or are based on bespoke or industry-specific requirements to ensure the certainty a buyer or seller may need.

Our Scope of Services

Delivery and completeness verification

Quantity verification

Condition check of consignment and its goods

Loading and off-loading supervision

Industry-specific or bespoke inspection requirements

Management System Certifications

Technical inspection