Authorized Representative Service to help manufacturers get their products to European Union markets efficiently by confirming compliance ahead of time and working with authorities on your behalf.
If you want to sell certain products in EU countries which were manufactured outside the EU, you must have an authorized representative in the EU (an EU Rep) to support the import process.
This includes helping you understand the requirements of your destination market, reviewing product compliance and labelling, holding your technical documentation and declarations of conformity, and cooperating with authorities on your behalf.
What is an Authorized Representative?
If you want to sell certain products in EU countries which were manufactured outside the EU, you must have an authorized representative in the EU (an EU Rep) to support the import process. This includes helping you understand the requirements of your destination market, reviewing product compliance and labelling, holding your technical documentation and declarations of conformity, and cooperating with authorities on your behalf.
Your authorized representative can be your company's EU branch, if you have one, or you can designate an importer or distributor as your representative. Either way, their focus is to get your products to your destination market quickly and might not be able to prioritize authorized representative tasks. Alternately, you can partner with an experienced and dedicated third-party service that can help you establish your products on the EU market while maintaining manufacturing and labeling compliance long-term. QIMA's rich industry experience and a full team of experts can help.
As a leading service provider in the industry for EU markets, QIMA keeps up with the current state of regulations and can help you keep up, too. According to EU directives, the following types of products must meet specific compliance, labelling and documentation standards and have an authorized representative in the EU.
Electrical and electronic equipment, appliances, or products
Products subject to the Electromagnetic Compatibility Directive
Radio telecommunications equipment
Products subject to the Construction Products Regulation (CPR)
Certification ISO 9001, ISO 14001, ISO 45001, ISO 22000 (food), ISO 13485 (medical equipment), cosmetics, computer security, Corporate social responsibility, etc.
Certifications on request (customer or international associations): FAMA, LEED (US energy efficiency), 5000, ANVISA, WRAP, etc.
Nowadays, something very common can be that clients demand a management system certificate from their supplier.
The purpose of a management system certificate is to demonstrate to a third party (client, Administration, market, etc.), that there are proven and verified management criteria, and that the company has the capacity to manage the client's needs. .
Certification is an independent verification of the effectiveness of a company's process management system. Certification offers repeated independent assessments by experienced experts and helps uncover issues and offer ideas for potential improvements.
Last but not least, an auditor can also be an instrument that helps to more easily promotecertain changes in the management system for any type of process.
Strengthen your credibility, security, quality and international competitiveness certifications from an international certification authority
Our philosophy is summarized in:
- The client is the center of our activity
- We believe in a job well done.
- High degree of commitment to our clients.
- Ethics and transparency in our work.
- Direct participation of our clients, in the large projects developed.
- Continuous training and recycling of our professionals.
We adapt our budgets to the needs of the client. Our costs are adjusted to each client.
We make our planning more flexible to meet the priorities and urgency of our clients.
We facilitate the entire certification process.
Our mission is to provide innovative solutions and tailor-made services that enhance and secure international trade, while offering added value to our clients.
For individuals who are using Amazon, eBay or their own online stores to sell in the EU products that are manufactured outside the EU, it is important that they too have an EU Authorized Representative to help them import their goods into the region.
Working with your Authorized Representative
Provide an EU contact address for the product, packaging, and documentation.
Confirm that you have completed required assessments, certifications and registrations.
Review your technical documentation to make sure it meets requirements.
Verify that product labeling (CE marking) and traceability references are correct.
Hold technical documentation and declaration of conformity as required.
Work with surveillance authorities on your behalf, providing documentation on request and reporting compliance incidents to you.
Meanwhile, you maintain your responsibilities as a manufacturer under EU regulations. The following steps are required to make the authorized representative arrangement successful:
Provide with a written mandate that states the tasks and responsibilities that the Authorized Representative is authorized to perform on your behalf.
Agree to release from any liability and consequential claims and damages related to the product.
Provide technical documentation to for review and for providing to competent authorities.
Ensure compliance is maintained during production. Notify of compliance, quality and safety incidents.
Cooperate with requests and authorities.
We protect your confidentiality by keeping design and manufacture documentation out of the hands of importers/distributors.
We act in your best interest when decisions may need to go against the interests of an importer/distributor.
We respond to requests from authorities promptly and effectively while distributors and company branch offices may have other priorities.
We offer expertise in quality and compliance across multiple markets, ensuring that you receive quality advice and support throughout the process.